Shipping Policy

Shipping Policy

1. Shipping Coverage

We offer worldwide shipping to all countries and regions globally.

2. Shipping Carriers

We deliver orders via DHL, YunExpress (Yuntu), and USPS for global destinations.

3. Order Processing & Dispatch Time

All orders will be dispatched within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

4. Customs Import Duties

Import customs duties are determined by local customs authorities of your country. Our store does not collect any customs fees from customers. All duty charges shall be borne by the recipient in accordance with local regulations.

5. Sales Tax

No sales tax will be charged by our store. Relevant local sales taxes shall be handled per the tax rules of your region.

6. Delivery Delay Solutions

  1. If your package is delayed due to customs inspection, logistics congestion, carrier backlog or other uncontrollable factors, please contact our customer service with your order number.
  2. We will track the parcel status with the shipping carrier for you in a timely manner.
  3. For parcels confirmed lost by the logistics provider, we support free reshipment or full refund as your preference.

7. Order Tracking

Once your order is shipped, a tracking number will be generated. You can view real-time logistics information directly on your order page in our store. Tracking updates may take 1–3 days to sync with carrier systems.

Supplementary Reminder

We do not support delivery to PO Box addresses, military addresses and remote isolated areas, which may cause return or loss of packages.